Pat Starnes' Snippets: May 2016

Please BOTHER Me!!

 This scenario happens quite often. You're working with a Realtor, but don't want to call them on the weekend because you don't want to "bother" them. Instead you decide to call the listing agent, because their sign is in the yard and you think they might just unlock the house and let you take a look inside.

You hired YOUR Realtor to represent you, so let them do their job. Trust me, it isn't a bother at all. It's what we do.

~Pat

 

go ahead, make a face at me!"We didn't want to bother our agent" is the start of what may often turn into a significant bother for an agent.

If we're working with buyers we NEED to be bothered.  Our job is to show you EVERY home you want to see.  Period.  No other agents need to be involved.  Not the listing agent, not another agent from the office, just ME.

If for some reason I can't work out a mutually agreeable time for the two of us, it's MY job to get a replacement so your ability to buy the PERFECT home for you isn't hindered.

That means when I'm on vacation, I've arranged with another agent to cover any on scene requirements I have, including showing you a home.

If I'm triple booked for the day and there's just no way I can fit in ONE more showing that day, again, I'll hire someone from my office to take care of showing you the home.  I'll still be the one that writes the contract and guides you through the process if that home turns out to be THE ONE.

Here's the thing, if you choose to NOT bother me, there are a couple of things that can go sideways if I'm working with you as a buyer.

1).  The listing agent may try to claim what is called procuring cause and block me from helping you (particularly at risk if you go to new construction without me), or may try to claim a piece of the agent's check.  I'm faced with that last one right now because a pair of my clients didn't want to bother me until they KNEW they loved the house.  There was never any doubt on who they wanted to represent them (me), but a bit of greed from a listing agent despite the fact that I did show the home prior to an offer being written is going to cost me a lot of time and effort defending myself. 

2)  I lose professional credibility with other agents if they think I'm sending my buyers to the listing agent to show them homes and then just waiting to write the offer and collect my check.  That's NOT how I roll, but if you go direct to the listing agent and tell them "I'm working with Bill, but he's busy, can you show me the home?", I'm lower than whale poop in their opinion.

And for sellers, need you to let me know if something bothers you.  I'm NOT psychic or I'd have hit the Powerball winning ticket and be sipping cool drinks on a hot beach somewhere rather than running from appointment to appointment all day long.

If you communicate with me what bothers you, I might be able to fix it.  Sometimes it's just a simple misunderstanding.  I got fired many moons ago because a seller didn't remember my request to let me know if the sign flyer box was empty (like I said, MANY moons ago, we don't use flyer boxes any longer thanks to smartphones!).   We'd quickly print more flyers and be right out IF WE KNEW THE BOX WAS EMPTY.  She didn't remember my request and once the flyer box was empty she started to stew, and get more and more irate, until Mt. Seller blew!!  She called and fired us over an empty flyer box.  Something we could have EASILY fixed if we just knew there was a problem.

So whatever it is, we WANT you to bother us.  Maybe we didn't communicate something clearly that will make you feel better about the situation.  If we can fix it, we will.  If we can't, we'll say that too and explain why we can't.

So please, BOTHER us!  We WANT to show you that home and we WANT to fix those problems!  Our goal is happy clients, not upset clients!

Any other questions about buying or selling a Warren County are home?  Just give us a call/text at 513-520-5305 or email Liz@LizSpear.com

Liz and Bill aka BLiz 

 

Serving Warren County Ohio & Adjacent Areas


The Liz Spear Team of RE/MAX Elite
Elizabeth Spear, ABR, CRS

William (Bill) Spear, CRS
Ask for us by name if you visit the office!

EHO Two locations: Lebanon & Mason, OH
Direct:  513-520-5305
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Written and Published by Pat Starnes REALTOR

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Pat specializes in Residential and New Home Sales 

Primary Service Area:

Brandon, Pearl, Ridgeland, Flowood and the Ross Barnett Reservoir area

 Pat Starnes, Broker Associate

Front Gate Real Estate, 6700 Old Canton Rd., Suite C

Ridgeland, MS 39157

601-278-4513 - Cell

 

Recent Blog Posts by Pat Starnes:

 

Rankin County Requires Utility Permit and Inspection When House Sells

What Does The ABR Designation Stand For?

We Want More, We Want More, Right?

Hot Temperatures and Hot Home Prices in Brandon MS 39047

Should You Consult a Realtor When Buying New Construction?

Homes for Sale in Scottish Hills ~ Brandon MS 39047

Homes for Sale in Hidden Hills Subdivision, Brandon, MS 39047

Homes for Sale in Castlewoods Subdivision, Brandon, MS 39047

Gardens of Manship Neighborhood Information - Brandon, MS 39047

 

Are you looking to buy or sell a home in the Brandon MS market? Call me!

Comment balloon 7 commentsPat Starnes, Brandon, MS • May 29 2016 09:42AM
Please BOTHER Me!!
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This scenario happens quite often. You're working with a Realtor, but don't want to call them on the weekend because you don't want to "bother" them. Instead you decide to call the listing agent, because their sign is in the yard and you… more